Search help General Questions How do I get local support? What are the system requirements for Openings Studio? How do I change my password? What if I forgot my user name and/or password? Why am I losing connection while using Openings Studio? (Whitelisting) Is Openings Studio automatically checking for changes or information in my model? How do I fix issues with my 4K Display? Registration How do I register for Openings Studio? How does another user in a firm sign up for Openings Studio? How do I register for Openings Studio if I changed jobs? How do I login with OAuth? How do I disable "Hide My Email" to login to Openings Studio? Installation How do I perform a multi-user install? How do I perform a silent deployment? How do I update or install Revit plugins for Openings Studio? How do I update or install Archicad plugins for Openings Studio on Windows? How do I update or install Archicad plugins for Openings Studio on Mac? What do I do if my Mac add-on doesn't automatically load? Error Messages How do I manually install DirectX 9? What do I do if I get a DirectX Error Message? What if I get the message "Error obtaining project information?" Why does Openings Studio say it's already running? What if I get a message that Openings Studio was not shut down correctly? Analyze Revit® Projects How do I analyze my Revit project (text)? How do I analyze my Revit project (video)? Should I analyze linked models separately or together? Do I need to detach my model to analyze? Does everyone in my firm need to be out of the model to analyze it? Does Openings Studio work with nested families? Import/Export Revit® Projects How do I export/import a project from Openings Studio into Revit? Why aren't my hardware sets populating after export? Why are the hardware sets not populating in the doors from a linked model after the Export? Why do I need to export/import linked models separately? Why did I receive an Update Log message that the Revit® IDs of deleted doors cannot be found? Does everyone have to exit the Revit model for me to export/import parameters or families into Revit? Why are there some hardware sets missing on doors in the schedule after Export? Why didn't my doors in groups get updated when importing parameters? General Project Questions What should I consider when there are multiple architects working on the project? How do I share a project between multiple office locations? Why should you avoid identical marks on a multi-building site? What are some best practices for door numbering when using Type Marks? What option do I select in new or update project prompt while analyzing? Can I use my own door families when using the Openings Studio plugin? Am I required to import any Openings Studio data back into my project? General Revit® Questions How do I find the quantity of doors in my project? How do I locate a door in my project quickly? How do I find a door by the Revit ID? How can I tell the difference between instance and type parameters quickly? How can I remove unused families from my Revit model quickly? How can I get an Excel door schedule from Revit? How can I identify/rename family and type names? How do I detach a Revit project from central? Openings Studio Door Families for Revit® What are the ADA Clearance Lines - Visibility Options? How do I set butt (masonry) frames for wall location / alignment? Is it okay to edit an Openings Studio family in Revit? Why is Openings Studio unresponsive while importing a new door family? How do I change the wall opening size for surface sliders/barn doors? Why are ADA lines categorized as generic models instead of doors? Why is there gap in my wall?