Support Frequently Asked Questions If you can't find the answer you're looking for, please consult with a BIM Manager or Openings Studio Consultant for additional support. General Questions Openings Studio system requirements Change a password How do I perform a multi-user install? How do I perform a silent deployment? Forgot username and/or password How does another user in a firm sign up for Openings Studio? Changed jobs and need to register with a new firm Improper shutdown of Openings Studio Why am I losing connection while using Openings Studio? Analyze Projects How do I analyze my Revit project? Should I analyze linked models separately or together? Why are Design Options showing up when we are not using any in this project? Why did I get a read-only message in Openings Studio when I am the project creator/firm admin/authorised to make changes? Do I need to detach my model to analyze? Does everyone in my firm need to be out of the model to analyze it? Import/Export Projects How do I export/import a project from Openings Studio into Revit? Is it okay to have two Revit files open at the same time when importing? Openings Studio unresponsive while importing a new door family Export completed successfully, but there are some hardware sets missing on doors in the schedule Exported hardware set updates, but the door schedule is showing the old hardware sets Why are the hardware sets not populating in the doors from a linked model after the Export process has completed? Why do I need to export/import linked models separately? Does everyone have to exit the Revit model for me to export/import parameters or families into Revit? Door Families Is it okay to edit an Openings Studio family in Revit? Do you have nested families? Revit® How do I find the quantity of doors in my project? How do I locate a door in my project quickly? How do I find a door by the Revit ID? How can I tell the difference between instance and type parameters quickly? How can I remove unused families from my file quickly? How can I get an Excel door schedule from Revit? How can I identify/rename family and type names? How do I detach a Revit project from central? Contact your Local Consultant Here
